Frequently Asked Questions
Find answers to common questions about Dayal House products, ordering, delivery, payments, and quality standards.
General Questions
Dayal House MFG Div is the manufacturing division of Dayal House, established in 1975, specializing in sweets, cakes, ice creams, and bakery products with decades of expertise.
Dayal House is based in Jammu, with multiple retail and franchise outlets across the region.
Most Dayal House outlets operate daily from morning to evening. Timings may vary slightly by location.
Yes, we offer local delivery within Jammu and Pan-India delivery for selected products.
Products & Orders
We offer traditional Indian sweets, fresh cakes, pastries, bakery items, ice creams, frozen desserts, and bulk dessert solutions.
Yes. Dayal House is a 100% vegetarian brand, and all products are completely eggless and vegetarian.
Yes. We accept custom orders for cakes and desserts for birthdays, weddings, corporate events, and special occasions.
Orders can be placed through DayalHouse.in, by visiting a Dayal House outlet, or by contacting our team for bulk and custom orders.
There is no minimum order quantity for regular products. Minimum quantities may apply for bulk or custom orders.
Yes. We accept bulk orders for weddings, corporate events, parties, and celebrations.
Delivery & Shipping
We deliver across Jammu and nearby locations, along with Pan-India delivery for selected products.
Yes. Selected products such as packaged sweets and dry items are available for Pan-India delivery.
Non-perishable and carefully packaged products are eligible. Fresh cakes and ice creams are usually delivered locally.
Local deliveries are usually same-day or scheduled. Pan-India delivery typically takes 3–7 working days, depending on the location.
Delivery charges depend on location, order value, and product type and are displayed during checkout.
Custom Cakes & Special Orders
We recommend placing custom cake orders 24–48 hours in advance. Large or detailed designs may require more time.
Yes. Samples can be viewed on our website, social media pages, or at selected outlets.
Customization options include cake flavor, size, weight, design theme, and personalized messages.
Yes. We specialize in wedding cakes and large celebration cakes, with advance planning and consultation.
Payment & Pricing
We accept prepaid digital payments including UPI, debit cards, credit cards, and net banking.
No. Cash on Delivery (COD) is not available. All orders must be prepaid.
Discounts and promotions may be offered from time to time. Please check our website or official channels for updates.
Yes. All prices displayed are inclusive of applicable taxes, unless stated otherwise.
Quality & Ingredients
Yes. Freshness is our priority, and products are prepared daily using quality ingredients.
We aim to minimize preservatives while ensuring food safety and shelf life where required.
Yes. All Dayal House products are 100% vegetarian and eggless.
Selected sugar-free or reduced-sugar options may be available, subject to availability.
Support & Additional Information
Yes. Pan-India orders are packed using food-grade, secure, and travel-safe packaging.
Yes. Orders can be placed at any Dayal House outlet.
You can contact us through DayalHouse.in, visit your nearest outlet, or speak with our support team.
Still Have Questions?
If you have any additional questions, feel free to reach out to us anytime. Our team is here to help!
Dayal House — Serving Happiness Since 1975